Fitbit is recalling its Fitbit Ionic Smartwatch after receiving at least 115 reports of the battery overheating with 78 people burned in the United States so far.

The recall was issued Mar. 2 on the the U.S. Consumer Product Safety Commission website with the commissioner warning consumers to “immediately stop using” the recalled watch.

This recall involves the Fitbit Ionic Smartwatch, which is sold with a polyurethane band and has a 1.4-inch color LCD screen. The smartwatch tracks activity, heart rate and sleep.  

About 1 million watches are being recalled in the United States and about 693,000 internationally. 

“Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device,” the recall says. 

The recall comes after Fitbit received at least 115 reports in the United States of the battery in the watch overheating with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns.

Internationally, Fitbit had another 59 reports of overheating and 40 reports of burn injuries. The recall is being issued in conjunction with Canadian and Mexican authorities.

The company is not currently facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes end in class action lawsuits.

After returning the watch, consumers will be issued a refund of $299, the company said. Fitbit will also provide participating consumers with a discount code for 40% off certain other Fitbit devices, it said. 

The watches were sold at Best Buy, Kohl’s, Target and other stores nationwide and online at Amazon.com and Fitbit.com from Sept. 2017 through Dec. 2021 for between $200 to $330, the recall said. 

Fitbit stopped production of the model in 2020. 

In 2019, Fitbit reached a settlement deal resolving a class action lawsuit that claimed the fitness device’s sleep-tracking capability was defective. The plaintiffs claimed, over three years of litigation, that the Fitbit device was incapable of accurately tracking sleep despite the fact that the company advertised the device’s accuracy. Under the settlement, Fitbit agreed to provide affected customers with a $5 voucher and a $10 cash payment.

Have you been burned by a smartwatch? Let us know your experience in the comments.

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I wore the Fitbit sense for a few days before it burned me have a narly picture if anyone is interested

I purchased Versa, the Versa2 , versa lite and Versa3

Fit bit versa 3 burned me also have the photos. Please add me

Kindly add me. I have a versa 2. Thank you

Having the same problem with my Sense. Please add me too.

I have the Sense burns me too. Please add me too.

I had to stop wearing cuz it was itchy and I had a burn mark ! Didn’t think anything of it. My husband them got me a Apple Watch with didn’t do the same!

My fitbit Versa Lite burned my left wrist. It looked like a bug bite, but worse. The doctor said it was a laser burn from my watch. Please add me!

In March I got fitbit inspire 2.it causing skin irritation but fitbit literally lied to me on the phone said I was the only one with this issue.

I thought a year ago that it was a rash due to the rubbing and sweat until I realized that it was a burn. It was pretty bad forcing me to stop using the Fitbit Versa 3.

I was burnt by Fitbit Ionic. Please add me

I hate my expensive Fitbit watch. It never worked right and the watch burned my wrist. Fitbit was unhelpful. I have pictures of my burned wrist. Please add me. I want a refund. I will never buy from this company again.

I have been burnt badly on my left wrist from wearing Fitbit Charge 5. I have pictures of my burnt wrist to prove it.

I have been burnt badly on my left wrist from wearing Fitbit Charge 5. I have pictures of my burnt wrist to prove it. I had no to stop wearing the watch because the burn was getting worse each time I charged the watch. I couldn’t believe a watch could cause such a damage to my skin

Add me stopped wearing it

Amazing… I stopped wearing my Ionic over 6 months ago due to a “rash” that I thought was an allergic reaction. Although I have not worn the device since, the rash remains (even my doctor commented on it three months ago). I have never been a supporter of class action lawsuits… UNTIL NOW! Fitbit support has been unprofessional since I bought the device, and they need an attitude adjustment (maybe more so since they are Google). Count me in!!! Please let me know how to join in the cawe!!!

I too thought I was having allergic reactions to my Ionic and later realized they were burns. I have photos and hope I can get added to the class action suit.

I stopped wearing mine about a year ago because I had what I at the time was an allergic reaction to it but am now realizing it was an actual burn! I started getting it about 1 month after wearing I’d take it off for a couple weeks to let it clear then wear it again u til I couldn’t stand it anymore this went on for 2.5 years as soon as I put it back on I’d get the burn again! I finally just stopped wearing it and bought a Apple Watch about 6 months ago. I wish I had thought to report it when it was actually happening but I thought it was just my skin reacting to it, oh well hopefully they stand true to give the refund!

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Fitbit is recalling its Fitbit Ionic Smartwatch after receiving at least 115 reports of the battery overheating with 78 people burned in the United States so far.... Read More

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